Microsoft shared an update on social network X where it states that it made “additional progress” in the recovery of its systems affected by Friday’s blackout, advancing that traffic is gradually being restored.
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13/11/2026
by
Miguel Patinha Dias, Lusa
A Microsoft shared an update on the social network X page dedicated to the state of Microsoft 365 services and where it warns that it is making progress to recover the affected systems.
“ We have made further progress towards recovery, with actions already completed in parts of the affected infrastructure and traffic gradually being restored.”, can be read in the publication. “ We are checking improvements in important areas, including access to the email box and processing of delayed emails, although some intermittent problems may persist.”.
Redmond's technology also adds that the current focus is to expand these recovery actions throughout the affected infrastructure while continuing to bet on system stabilization.
In fact, when consulting the downDetector site it is possible to notice that, although there has been a decrease in the number of problem reports, there are still a significant number of people with difficulties using services such as Outlook and Teams.
The source of the crisis lies in a failure of Exchange Online, the cloud email engine of the technology company, a failure that has spread in cascade to all services that depend on Exchange to consult mailboxes, calendars, permissions or shared files.
More than 70 countries, including Portugal, are affected by these failures in the services of the US company. According to Microsoft's official incidence report, the impact extends to about twenty essential applications, so users face blockages in Outlook access (on the web, desktop and mobile) and delays in email delivery.
Microsoft stated that once the incident is resolved, it will publish a report with the cause of the failure and the corrective measures taken.
Microsoft denies cyberattack as cause
A leader of the U.S. programming giant has today assured that it has not been detected so far “no sign of malicious action or cyberattack” that may have caused the global failure in Microsoft 365 services for companies.
“For now, I can confirm that there are no indications that this is the result of malicious or cybernetic activity”, wrote on social network X, Microsoft Copilot's executive vice president, Charles Lamanna.
In the same message, the executive regretted the interruptions that affected services such as Outlook e-mail service and Teams video conferencing platform “in all regions” of the world.